All of us are familiar with the convenience of Microsoft’s Fix It solutions. Taking it a step further, Microsoft has now launched Fix it Center Pro, an automated diagnostic portal to help you resolve your issues.
Fix it Center Pro has now been retired and replaced with Microsoft Diagnostics Services – a self-help diagnostic portal for users of Microsoft technologies. Fix it Center Pro or the Microsoft Diagnostics Services offers several additional features will now actually help you to diagnose problems being faced by your.
It offers a Guided Search that will help you find the most suitable content and tools to address your problems and help you in troubleshooting the task. The Work Items feature will allow you to track your research as you are resolving your problem. And along the way, if you find that you need some help, simply click the Escalate button to turn your work into a Support Request – for which charges would apply.
The Analysis session will scan your system to identify solutions if any. These results are uploaded to Microsoft servers for processing. If a solution is found, the steps to be taken to resolve the issue will be displayed. If not, you can request for paid support from Microsoft.
Fix it Center Pro currently addresses 14 different areas ranging from Windows Desktop to Windows Server Performance analysis to Exchange Server Diagnostics, with its automated analysis and checks for thousands of problem signatures. Currently, Fix it Center Pro offers 15 analysis packages that perform diagnostic test and include many are troubleshooters. But all these will further increase over a period of time.
Head over to the Microsoft Fix it Center Pro Center if you think you need some help, anytime!
UPDATE: It now appears to be called Microsoft Diagnostics Services.