Troubleshooter updated to fix Windows Update 10×80070002, 0x80070003 errors

Microsoft appears to have updated Windows Update Troubleshooter to fix Windows Update 0x80070002 and 0x80070003 errors in Windows 8.1.  Yesterday, Microsoft updated its Knowledge Base article to explain that Windows Update may still again offer you the Windows Update KB2919355 package, even if you had installed it earlier, and why you should install this package again.

Today, it appears to have updated Windows Update Troubleshooter to be able to automatically fix Windows Update errors 0x80070002, 0x80070003, which many users have been facing while installing Windows Update. This has been explained in the updated KB article.

Windows Update package KB2919355 introduces several new features. You will need to install this update in order to receive all future updates. But many Windows users have been reporting that Windows 8.1 Update fails to install on their Windows 8.1 computers.

Among the various error codes received are 0x80070002 or 0x80070003. The Errors 0x80070002 or 0x80070003 occur when some files in the Windows Update are missing, even though the update may have been downloaded and extracted successfully. These error code details are as follows:

  • 0x80070002 -2147024894 ERROR_FILE_NOT_FOUND The System cannot find the file specified
  • 0x80070003 -2147024893 COR_E_DIRECTORYNOTFOUND The specified path couldn’t be found – ALLUSERSPROFILE Microsoft network dir doesn’t exist

The Windows Update Troubleshooter will run and attempt to identify any problems which may be preventing your Windows computer from downloading and installing Windows Updates.

If your Windows 8.1 Update has failed to installed, do try running this updated troubleshooter and see if it helps.

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. He enjoys following and reporting Microsoft news and developments in the world of Personal Computing & Social Media.