India’s Infosys Technologies has bagged a three-year IT outsourcing deal with technology giant Microsoft that covers 104 countries.
Infosys will manage Microsoft’s global internal IT services including helpdesk, desk-side services, IT infrastructure and applications support.
Infosys says it will run Microsoft’s in-house services for applications, devices and databases in 450 locations. It has partnered with Unisys to provide global desk-side support and service desk services.
It’s no secret Microsoft has been on a cost-cutting drive due to dwindling sales in several major divisions.
By mid-2010, the software giant is expected to have completed plans to layoff 5000 workers, a move aimed at saving 1.5 billion US dollars annually, reports The Australian.
It is unclear whether the Infosys deal will lead to more retrenchments.