Microsoft has announced a new Incentives app in Teams that aims to gamify adoption and change management activities. Built using Microsoft PowerApps, the Incentives app allows companies to incentivize behavior they are looking to encourage as part of organizational change management strategy, right inside Microsoft Teams – the company’s enterprise communication service.
Microsoft Teams gets an Incentives app
In its recent blog post, Microsoft wrote:
“When rolled out properly, gamification could provide a structure to your users for the new skills they need to learn.”
“Gamification gives them the control to make those behavior changes at their pace.”
In a nutshell, Microsoft Teams wants to help companies keep their employees engaged and motivated among peers by instilling a sense of ‘competition,’ something the company’s new Incentives app for Teams is looking to address.
The Incentives app allows companies to manage and track the participation of their employees when it comes to performing activities like training and change management initiatives, especially the ones that are subject to being incentivized.
Admins are free to use the ‘Incentives’ app to set designated activities in place. What’s more, they can also assign points for the completion of certain activities. Admins are allowed to designate eligibility criteria including point levels for rewards, among other things.
Employees can open Teams in order to view their accumulated points. If they are eligible, employees can request and claim redeemable rewards.
Microsoft also offered an example of activities such as attending a local roadshow, joining a live town hall event about the upcoming changes, attending a training session on effective Teams meetings, etc.
“On completion of each activity users can collect points and compete for a position on the leaderboard.”
As we said in our previous story, Microsoft Teams has realized the importance of recognizing the achievements of users, especially since people are going through enough stress both physically and emotionally. As a result, businesses around the world are trying to keep their employees mentally charged.
Recently, Teams announced the addition of the Open Badges app template, which is a new way to recognize and award open, publicly verifiable digital badges to Teams users within the app interface.