Microsoft will end staff support for these product support forums

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  1. Yeah well, “Microsoft staff members” have been notorious for giving scripted “solutions” that have nothing to do with the writer’s problems. Just about any other website is a better bet to getting answers.

  2. And when users respond that the “answers” they got were useless, those helpful Microsoft staff members will simply disappear!

  3. I now live in Reno NV; I know of a person fired from a major bank’s call center here last year for not knowing enough about even simple office Win7/10 computers, but recently was hired as a supervisor at MS’ Reno site…the beat goes on, thank goodness for The Windows Club and its helpful community.

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