According to Microsoft, PC users updating to the Windows 10 October 2020 (20H2) update might receive an update compatibility error. The error primarily occurs when you try to access the sign-in options or users’ MMC snap-in.
Upgrading to Windows 10 v 20H2 might result in the error in LSASS.exe
Windows 10 users upgrading to version 2004 and above are more to receive the following error message:
“This PC can’t be upgraded to Windows 10. Your PC settings aren’t supported yet on this version of Windows 10. Windows Update will automatically offer you this version of Windows 10 when these settings are supported.”
What is the problem?
Microsoft has warned that upgrading to Windows 10 v 20H2 might result in the error in LSASS.exe: “Your PC will automatically restart in one minute.” This error will occur when interacting with any dialog window that lists users.
For instance, this error will occur when accessing the sign-in options settings app page or the user’s folder in the Local user and groups MMC snap-in. According to Microsoft, the issue will primarily affect devices in which the local built-in accounts (Administrator or Guest) have been renamed.
Compatibility hold on Windows 10 20H2
“To safeguard your update experience, we have applied a compatibility hold on these devices from installing or being offered Windows 10, version 2004 or Windows 10, version 20H2. If your organization is using Update Compliance, the safeguard IDs is 30103339,” Microsoft said.
How to fix this problem
A simple fix would be to mitigate it within the uninstall window. All you can is rollback to the previous version of Windows. Once the issue gets resolved, you can update to the later version of the operating system.
You can increase the number of days you have to roll back to the previous version of Windows 10, courtesy of the DISM command- /Set-OSUninstallWindow.
Microsoft is working to resolve the issue in an upcoming release. In the meantime, Microsoft has also warned Windows 10 users against updating the v 20H2 using the Update now button or the Media Creation Tool.
In related news, Microsoft has applied compatibility hold on Windows 10 v20H2 using Thunderbolt NVMe Solid State Disk.