Windows Updates did not work on 29th Jan due to data corruption

Since a week, Microsoft’s Windows Updates were broken for a bunch of people around the world. The error that Windows Updates threw was,

“Error encountered. We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you‘re connected to the Internet.”


We couldnt connect to the update service

Microsoft explains why Windows Updates did not work on 29th Jan

Microsoft released a statement claiming that the outrage was caused due to a data corruption issue in an external DNS Service Provider on January 29th, 2019. The issue was fixed the same day but still, some people kept reporting the same issue in using the Windows Updates.

Microsoft has said in a statement,

The Windows Update service was impacted by a data corruption issue in an external DNS service provider global outage on January 29, 2019. The issue was resolved on the same day and Windows Update is now operating normally, but a few customers have continued to report issues connecting to the Windows Update service. We expect these issues will go away as downstream DNS servers are updated with the corrected Windows Update DNS entries.

Some people reported that changing the DNS server of the affected machines to Google’s or CloudFlare’s fixed the issues.

Posted by with Tags
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.

Leave a Reply

Your email address will not be published. Required fields are marked *

5 + 2 =