Microsoft beats Apple in Customer Satisfaction

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Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. He enjoys following and reporting Microsoft news and developments in the world of Personal Computing & Social Media.

One Comment

  1. WolvenSpectre

    Thats like saying a kid who skips school and doesn’t do all their homework then halfway through the year actually shows up and does his work wins the most improved student award.

    Also, from what I have read most of the versions of Windows 7 bought out there were with new machines that were replacing underpowered XP PCs, so the change between what the owners previously had and what they now have would play a large part.

    Finally it should be taken into account that these types of studies if done on a small enough group of people could have a margin of error upto 4%. If the case is that for this study, that means that people are equally satisfied with both. If that is the case I think this is pretty much a non-story.

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